We offer FREE SHIPPING in all orders
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We offer FREE SHIPPING in all orders
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Shipping Policy

Thank you for visiting and shopping at newecart.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy (United States)

Turnaround & Shipment Processing Time

  • Handling time: 1–3 business days

  • Orders placed before 2:00 PM EST are usually processed within 2–3 business days.

  • All orders ship within 5–7 business days.

  • We do not ship or deliver on weekends or U.S. holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or phone if a significant delay occurs.

Shipping Rates & Delivery Estimates

Destination Shipment Method Estimated Delivery Time Shipment Cost
United States USPS Standard 3–5 business days Free
United States UPS / FedEx Express 1–2 business days $9.95 flat rate
International FedEx International 3–7 business days $29.95

Note: Delivery delays can occasionally occur due to weather, holidays, or courier issues. Rates above exclude Hawaii, Alaska, Puerto Rico, and U.S. Territories.

Carriers

We use the following carriers for our shipments:

  • USPS

  • UPS

  • FedEx (International)

Shipment Confirmation & Order Tracking

If a tracking number is provided by the carrier, we will update your order with tracking details via email. Please allow up to 24 hours for tracking to become active. Note that some USPS First Class shipments may not include tracking.

Customs, Duties, and Taxes (International Orders)

newecart.com is not responsible for any customs fees or taxes applied to your order. All such charges after shipping are the customer’s responsibility.

Backorders

If an item is on backorder, we will ship the available items immediately. The remaining items will ship when available at no additional shipping cost.

Damages

newecart.com is not responsible for any products damaged or lost during shipping. If you receive a damaged order:

  • Save all packaging

  • Take photos or video of damage

  • Contact the carrier to file a claim

  • You may also email us at sales@newecart.com for assistance

Shipping Terms & Conditions

  • FREE shipping is available on all orders

  • Order totals and available shipping methods are shown at checkout

  • Shipping rates may vary based on order weight and delivery location

  • Shipping services and rates are not available for APO/FPO, Hawaii, Puerto Rico, or U.S. Territories

  • Valid billing and shipping address with email are required

Returns Policy

If you're not satisfied with your order, we’re happy to offer a full refund under our Return & Refund Policy.

  • Items must be in original condition and packaging

  • Used or damaged items are not eligible

  • Email sales@newecart.com with your order number, return reason, and supporting photos/videos

  • Once approved, we will provide a Return Authorization Number (RA#) and return address

Please use a trackable shipping service. Refunds are processed upon item inspection and returned via the original payment method. You will receive a confirmation email once complete.

For full details, please visit our Returns & Refunds Policy.

For any shipping-related inquiries, please contact:
Email: sales@newecart.com