Returns $ Refunds Policy

30-Day Acceptance Return Policy

At bestfurniturecart.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day acceptance return policy. Please review the details of our return policy below.

Eligibility

To be eligible for a return, your item must meet the following criteria:

• Time Frame: Returns must be initiated within 30 days of the delivery date.
• Condition: Items must be in new, unused condition, with all original packaging, tags, and accessories.
• Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain items are not eligible for return, including:

• Custom or Special Orders: Items that have been custom-made or specially ordered.
• Final Sale Items: Products marked as "final sale" or "non-returnable" at the time of purchase.
• Assembled or Modified Items: Furniture that has been assembled, modified, or altered in any way.
• Clearance Items: Products purchased from clearance sections or as part of special promotions.

Return Process

To initiate a return, please follow these steps:

1. Contact Customer Service: Reach out to our Customer Service team at (248)308-1010 to request a return authorization (RA) number. Please provide your order number and details of the item you wish to return.
2. Prepare Your Return: Pack the item securely in its original packaging, including all parts, accessories, and documentation. Clearly mark the RA number on the outside of the package.
3. Ship the Item: Use a trackable shipping method to send the item to the address provided by our Customer Service team. You are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 1-2 business days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Service team immediately. We will arrange for a replacement or refund and cover any associated shipping costs.

Changes to Policy

We reserve the right to modify or update this return policy at any time. Any changes will be posted on our website.

Contact Us

If you have any questions about our 30-Day Acceptance Return Policy or need assistance with a return, please contact our Customer Service team at

24288 Indoplex Cir, Farmington Hills,
MI 48335, USA.
Phone:
(248)308-1010
Email: newecart@gmail.com

We are here to help and ensure your satisfaction.

Thank you for shopping with bestfurniturecart.com We appreciate your business and strive to provide you with the best products and service.