At newecart.com, your privacy is extremely important to us. This Privacy Policy outlines the types of personal information we collect, how it is used, who it is shared with, how we protect it, and your rights regarding your data. By visiting or purchasing from our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Full Name

• Billing and Shipping Address

• Email Address

• Phone Number

• Payment Information (processed securely via third-party payment gateways)

• Order and Purchase History

• IP Address and Browser Information

• Any information you voluntarily submit via forms, checkouts, email, or customer service

2. How We Collect Information

We collect personal information in the following ways:

• When you place an order through our website

• When you subscribe to our newsletter

• When you contact our customer support team

• When you fill out a form (such as a return request)

• Automatically through analytics tools (e.g., Google Analytics, cookies)

3. Why We Collect Information

We use your information for the following purposes:

• To process and fulfill your order

• To provide customer support and address inquiries

• To send order updates and shipping confirmations

• To notify you of promotions, new products, and updates (only if you’ve opted in)

• To improve our website performance and customer experience

• To comply with legal obligations

4. Who We Share Information With

We only share your information with trusted third parties necessary for operating our business:

• Payment processors (e.g., Shopify Payments, PayPal, Stripe)

• Shipping carriers (e.g., USPS, UPS, FedEx)

• Email marketing providers (e.g., Klaviyo, Mailchimp — only with your consent)

• Analytics and technology tools (e.g., Google Analytics)

We do not sell, rent, or trade your personal data to any other third parties.

5. How Your Information is Protected

We implement industry-standard security measures including:

• Secure Socket Layer (SSL) encryption on all transactions

• Limited access to data by authorized personnel only

• Encrypted payment processing via PCI-DSS-compliant services

• Regular monitoring and updates to website security

We retain your data only as long as necessary for legal and business purposes.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information

• Correct or update your personal information

• Request deletion of your personal information (where legally permissible)

• Withdraw consent for marketing communications at any time

To make a request, contact us at sales@newecart.com.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Analyze website traffic

• Improve user experience

• Remember your preferences

You can choose to disable cookies via your browser settings, but doing so may limit some features of our website.

8. Data Storage and International Transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. We ensure such transfers comply with applicable data protection laws.

9. Compliance with Laws

We comply with major privacy regulations including:

• General Data Protection Regulation (GDPR) for European Union users

• California Consumer Privacy Act (CCPA) for California residents

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised "Last updated" date.

11. Contact Us

If you have questions or concerns about our privacy practices, please contact us at:

newecart.com
39025 Cheshire Dr
Northville, Michigan 48167, USA
📞 Phone: (248) 308-1010
📧 Email: sales@newecart.com